Planning & Capacity Building
Arts Consulting Group (ACG) is the leading provider of hands-on interim management, executive search, revenue enhancement, strategic planning & community engagement, facilities & program planning, and capacity building services for the arts and culture industry. Founded in 1997, ACG is a full-service firm working with a wide range of nonprofit organizations, universities, government agencies, and for-profit entities that operate in the creative industries. The firm takes a contemporary approach to client challenges and opportunities focused on growing institutions, advancing arts and culture, and enhancing communities. ACG senior team members have leadership experience in every type of artistic and cultural discipline, and they seamlessly adapt to clients’ rapidly changing strategies, business models, and operating environments.
ACG’s commitment to Inclusion, Diversity, Equity, Access, and Success (IDEAS) means that team members work closely with each client to understand the intersectionality of programs, audiences, educational activities, governance, and management with a clear focus on the communities these organizations seek to serve. Each client is unique and therefore these areas require careful discussion and consensus within the organization to ensure clarity at the launch of and throughout any consulting process. ACG also actively engaged in ongoing collective internal growth and team improvement around IDEAS principles with formal training and research focused on broader societal understanding and learning.
The firm currently has locations in Boston, Calgary, Chicago, Dallas, Los Angeles, Minneapolis, New York, Portland, Raleigh, San Diego, San Francisco, Tampa, Toronto, Vancouver, and Washington, DC. ACG employees and consultants are embedded in communities throughout North America to invigorate clients so that they can achieve the delicate balance between cultural impacts and business sustainability.
Reporting to the Senior Vice President, Planning & Capacity Building, the Vice President (VP) will lead projects in strategic planning & community engagement, facilities & program planning, cultural master planning, organizational assessments, industry benchmarking, research, and others. The VP will deliver superior results to clients primarily in the Planning & Capacity Building service area. Operating in a team-based and cross-functional environment, the VP will also actively support other practice areas of the firm, including executive search and revenue enhancement, as needed. The VP will simultaneously learn from the past, live in the present, and look to the future, applying data and personal experience while adapting to new circumstances and appreciating the ongoing evolution of the industry. The VP will move from analysis to dialogue to decision making and develop hands-on strategies that inspire clients to implement their goals.
Roles and Responsibilities
Project Leadership and Support
- Lead and supervise ACG employees and independent contractor strategic partners on planning and capacity building projects that meet client goals and exceed expectations.
- Perform rigorous quantitative research through advanced data collection, including the development of surveys, and data analysis of new and existing datasets obtained from other research agencies and associations.
- Guide effective qualitative research through stakeholder engagement and consensus-building strategies, gathering essential perspectives and building relationship investment for clients through in-person and virtual individual interviews, focus groups, and town halls.
- Write clear, concise, objective, and comprehensive client reports and create effective presentations that effectively articulate data collection methodology and sources, data analysis process, key findings, and recommendations.
- Rigorously apply equity, diversity, inclusion, and access principles throughout all projects with team members and in client engagements.
- Develop strategic partnerships with service organizations, thought leaders, architects, theater and museum planners, capital cost consultants, subject matter experts, and other professional service firms as needed.
- Focus on the effective and efficient accomplishment of goals for a wide portfolio of projects, completing client and firm deliverables on time, on budget, and on scope.
- Embrace other project leadership and support responsibilities as needed.
Client Cultivation and Business Development
- Articulate ACG’s services to potential clients in written form and verbally through pitch meetings and extensive, multi-session interview processes.
- Obtain and respond to planning and capacity building requests for proposals (RFPs) in detailed written form, customizing to the specific needs of each request with intentionality and adaptability.
- Develop, write, and publish periodic Arts Insights articles on best practices, research methods, and industry benchmarking in planning and capacity building areas.
- Attend conferences and public meetings to develop strong networks with past, current, and potential clients.
- Maintain current knowledge of other ACG practice areas as appropriate to support clients in identifying other opportunities to engage ACG on multiple fronts, in coordination with other ACG employees.
- Embrace other client cultivation and business development responsibilities as needed.
Firm Capacity Building and Team Participation
- Build the brand, visibility, and presence of ACG locally, regionally, nationally, and internationally.
- Create synergy within a distributed workforce with a one firm, one team model through regular team meetings, training sessions, and summits.
- Actively seek professional growth in the areas of equity, diversity, and inclusion and collaborate with the team to advance the firm’s understanding and practices around these principles as a whole.
- Assist in the refinement of firm methodologies, policies, procedures, and project reporting.
- Share expertise with other ACG employees and consultants to build the firm’s intellectual capacity.
- Participate in ongoing educational programs, training, meetings, and other activities to maintain the highest level of knowledge within the industry.
- Develop effective service integration between practice areas and locations in business development and communication.
- Embrace other firm capacity building and team participation responsibilities as needed.
Traits and Characteristics
The successful VP will be methodical and process oriented with an established commitment and connection to the arts and culture field. An objective listener, the VP will have superior interpersonal, verbal, and written presentation skills combined with a keen ability and drive to develop people and organizations. The VP will be a flexible team player who enjoys working in collaboration with a range of clients, including other industry experts in large institutions and new volunteers with no previous arts management backgrounds. As an expert in the field, the VP will embrace a learning and teaching approach, build impactful intellectual and social capacity, and value the diplomacy and tact required to move people and projects forward. With a deep understanding and motivation for effectively and efficiently achieving results, the VP will have an unwavering commitment to supporting artists, growing institutions, advocating for arts and culture, promoting equitable dynamics, and enhancing communities.
The VP will be as comfortable working from home in a virtual format as they are traveling to various locations to collaborate in-person in new environments and diverse communities. This individual will enjoy seeking out new project opportunities and will exhibit initiative while prioritizing tasks and achieving desired outcomes. The VP will embody the highest ethical standards in the mentorship of ACG’s clients, consultants, and all those who support the field.
A minimum of eight to 10 years of experience in senior management and/or consulting roles in the arts and culture field are required. Additional educational credentials, certifications, and bilingual fluency are appreciated. Applicants must demonstrate deep knowledge of organizational development, change management, and strategic implementation practices. Candidates who have actively participated in equity, diversity, and inclusion training or initiatives in arts and culture organizations are preferred. Exceptional written and verbal communication skills and superior organizational capabilities are required. Successful history achieving goals in complex environments and multifaceted computer literacy, including Office 365, are necessary. Advanced skills in Excel, PowerPoint, and various virtual convening and presentation technologies are essential. Travel will be required once post-COVID industry norms and protocols are established.
Compensation and Benefits
ACG offers full-time employment with competitive base salary commensurate with experience and discretionary bonus opportunities. Benefits include various employee health, dental, vision, and life insurance plans; matching 401(k)/RRSP; and paid time off, among others. The VP will have a choice of base location in most major metropolitan areas of the United States or Canada. A dynamic company, fluid work environment, fascinating client experiences, excellent mentorship, and a highly synergistic team are emblematic of ACG.
Applications and Inquiries
To submit a cover letter and resume with a summary of demonstrable accomplishments (electronic submissions preferred), please click here or visit artsconsulting.com/employment. For questions or general inquiries about this job opportunity, including anticipated salary range, please contact:
Douglas R. Clayton
Senior Vice President
201 West Lake Street, Suite 133
Chicago, IL 60606-1803
Tel (888) 234.4236 Ext. 202
Arts Consulting Group welcomes all qualified applicants and highly values inclusion, diversity, equity, and access, which are embedded in the uniqueness of the vibrant creative industries and the culture of the firm.
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