Roles and Responsibilities

Artistic Programming and Contracting

• Articulate with the President & CEO an overall artistic vision consistent with the organizational mission that models current industry trends, audience demographics, and local competitor programming, prioritizing a balance of local, regional, and national touring artists and events that appeal to multi-generational audiences.
• Develop, present, select, and contract annual programming of multi-disciplinary offerings, including music, theatre, dance, lectures, film, and multimedia programs, and associated year-round scheduled activities designed to bring dynamic cultural activity to the Coachella Valley.
• Nurture and sustain strong relationships with presenters, promoters, and talent representatives, including attending booking conferences.
• Serve as the primary point of contact for booking, negotiating all artist contracts, and executing offer letters to agents, managers, and artists’ agents to confirm terms, and coordinate details for artist and program engagements.
• Build strong relationships with fellow presenters, national and local guest artists/ensembles, and other production companies, and industry stakeholders to support ongoing and future collaborations, shared expenses, and block booking.
• Embrace and support additional artistic programming and contracting responsibilities as needed. 

General Management and Operations

• Partner with the President & CEO to contribute to, oversee, guide, and implement McCallum Theatre’s long-term strategic planning.
• Serve on the senior management team as a creative partner, between senior management, the marketing, finance, and development departments, the production staff, the box office, and front of house staff, so all parties have the most up-to-date and correct information, including occasional attendance and presentations at board meetings as requested.
• Manage key business agreements, utilizing relevant experience in programming, logistics, and maintenance of a multi-use multi-venue facility for items such as ongoing union and lease agreements, operations management, and service contracts.
• Oversee all theatre rental activity, including evaluating rental requests, negotiating terms, coordinating internal departments, ensuring contract compliance, and maximizing earned revenue while protecting the integrity of the McCallum Theatre’s mission, brand, and operational capacity.
• Guide operations to ensure employees and business practices comply with regulatory and legal requirements, ensuring the facility is maintained in the safest, most creatively conducive environment possible.
• Supervise and manage emergency response training to ensure staff and volunteer preparedness during performances and on non-performance days.
• Monitor advancements in technology, including newly developed software and hardware resources in partnership with the President & CEO and department heads, to guide new system implementations, ongoing maintenance, and multi-year facility upgrades.
• Advise on capital projects regarding facility maintenance, system upgrades, large construction multi-year facility renovation projects, capital expansion planning, and expenditures for replacement of aging systems and equipment as needed, with an emphasis on safety.
• Embrace and support additional general management and operations responsibilities as needed. 

Staff Leadership and Team Communication

• Manage and support staff members, monitoring productivity, while also providing constructive feedback, reinforcing accountability, encouraging proactive approaches, and ensuring adherence to legal and organizational policies.
• Assist the McCallum to grow in all regards, guiding department heads to be open to both new internal and external perspectives, where challenges are viewed as opportunities to achieve and excel, and encouraging a pathway for growth and creative solutions to the work.
• Further unity across all departments to align with the organization’s greater mission, while proactively working against silos, to build a safe creative space, and foster team building in which staff members are advocates for each other, accountable for the work, and partners to do their best work.
• Empower department heads to respond to the needs of and challenge their staff, nurturing critical thinking skills, encouraging accountability with clear lines of communication, and incorporating various strategies to achieve the highest professional standards that align with industry best practices.
• Oversee the hiring, supervision, and mentoring of programming and front of house staff, providing professional development and growth to attract, retain, and empower highly qualified employees and volunteers to ensure organizational growth and sustainability.
• Provide strategic oversight of the volunteer usher program, ensuring exceptional patron service through recruitment, training, scheduling, and performance standards.
• Ensure that creative teams, production staff, development, marketing, box office, finance, and education staff receive all relevant production information with clarity and in a timely manner, responding promptly to inquiries, as well as providing regular communications to long-term artist partners, including both internal staff and outside contract services.
• Embrace and support additional staff leadership and team communication responsibilities as needed.

Production Supervision

• Analyze the annual production calendar and staffing for better system options, creating, building, and establishing new policies and procedures on how shows are produced, including the implementation of new administrative resources, system programs, and strategies.
• Create season performance schedules and oversee the master calendar, in conjunction with other departments and relevant stakeholders, to establish, communicate, and manage production schedules, including the scheduling of all related events.
• Provide artistic leadership and guidance to all artistic teams and partners throughout the entire production process, from selecting performance offerings to advising and consulting with the production staff, as well as ensuring readiness for each show’s opening and run.
• Track artist and program payments, deposits, and settlement requirements, working with Finance to ensure accuracy and compliance.
• Embrace and support additional production supervision responsibilities as needed.