Ticket Philadelphia has selected Matthew Cooper as Assistant Vice President, following an executive search process led by Arts Consulting Group (ACG). He began his tenure on July 15, 2019.
A professional arts management expert, ticketing specialist, and musician, Mr. Cooper joins Ticket Philadelphia after 16 years with Jacobson Consulting Applications (JCA), an independent, international nonprofit consulting firm. Most recently, he served as President and Chief Operating Officer, where he managed an annual budget of $7.5 million, guided key clients in their long-term strategic projects, and advised leading performing arts and cultural organizations in ticketing, marketing, customer service, and development. For nearly 10 years he held the role of Director, Consulting Services at JCA, bringing in more than $5 million from new sales opportunities and coordinating more than 70 customer relationship management implementation projects. Before joining JCA, Mr. Cooper was instrumental in the establishment of Ticket Philadelphia. Working with senior leadership of the Kimmel Center for the Performing Arts and the Philadelphia Orchestra, he oversaw the Call Center, Subscription Department, and Box Office. He has also held several roles with Carnegie Hall, including Ticket Operations Manager, Carnegie Charge Manager, and Ticket Services Manager.
An active member of the artistic community, Mr. Cooper has held various leadership positions on the board of Commonwealth Youthchoirs in Pennsylvania, including board chair, board vice chair, artistic committee chair, and strategic planning committee member. He also sang with the Philadelphia Singers for more than a decade, performing at Carnegie Hall, Lincoln Center, the Kimmel Center for the Performing Arts, and other venues in the Southeastern Pennsylvania area. He currently performs with the Jenkintown Community Band. Mr. Cooper remains a member of INTIX and has spoken at multiple annual conferences, most recently presenting on emerging technologies in ticketing at the 2018 conference in Baltimore, Maryland. Mr. Cooper holds a bachelor of arts degree in history from Washington University in St. Louis, Missouri.
“Congratulations to Matthew Cooper on his appointment as Assistant Vice President at Ticket Philadelphia,” said ACG Vice President Jenna Deja. “We are confident that Mr. Cooper’s management and ticketing experience will be vital as he supports Ticket Philadelphia’s strategic plan, manages a large-scale client base, and leads the Kimmel Center in the implementation of new technologies.”