Revenue Enhancement Expert Susan E. Totten Joins Arts Consulting Group as Senior Vice President

Sue Totten Senior Vice President Revenue Enhancement

September 27, 2019
Contact: Amanda Bertone
(888) 234.4236 Ext. 219

LOS ANGELES — Arts Consulting Group (ACG), the leading provider of hands-on management consulting services to the arts and culture industry, today announced that Susan E. Totten has joined the firm as Senior Vice President to lead and expand its contributed and earned revenue enhancement practice areas. Based in Southern California, Ms. Totten brings more than 25 years of experience in capital, operating, and endowment campaign fundraising for arts and culture, higher education, and medical institutions. She has also demonstrated success in strategic planning, board development, and mobilizing resources to advance organizational mission and vision.

Prior to joining ACG, Ms. Totten served as Chief Development Officer at the University of Southern California Radio Group, where she planned a $130 million capital campaign for a group of classical music stations across California, including flagship stations KUSC in Los Angeles and KDFC in San Francisco. Ms. Totten previously served as Executive Director, Office of Regional Giving at University of California, Los Angeles (UCLA). In this role, she managed the regional volunteer leadership committees for the campus’ $4.2 billion campaign as well as ongoing fundraising activities for UCLA in regions across the country. For five years Ms. Totten served as the Assistant Vice Chancellor, Health Advancement at the University of California Irvine (UCI), where she managed a $2.3 million budget and was responsible for the $500 million goal for the Medical Centers and School of Medicine.

Within the arts and culture sector, Ms. Totten has held roles as Director of Resource Development for Opera Pacific, overseeing both marketing and development, and as Vice President of Development for Pacific Symphony during a time of unprecedented growth, including the planning and implementation of an endowment campaign, celebration of the orchestra’s 25th anniversary, and the move to a new state-of-the-art concert hall. Earlier in her career, she held the role of Director of Development for the School of the Arts at UCI, where she completed a successful capital campaign to endow professorships, raise scholarship funding, and renovate and build new facilities. The campaign successfully ended with a gift from Academy Award winning actress Claire Trevor Bren and the naming of the school in her honor.

Ms. Totten has led conference sessions at the League of American Orchestras, Association of California Symphony Orchestras, the Council for the Advancement and Support of Education, and the National Association of Cancer Center Development Officers on topics ranging from capital campaign planning to annual fundraising best practices. She holds a bachelor of arts in English literature from the University of California, Berkeley, where she also focused on art history and languages.

In making the announcement, ACG President Bruce D. Thibodeau said, “We are thrilled to add Sue Totten to the ACG team. Her proven success at an array of cultural organizations, higher education institutions, and other socially driven nonprofits will support our clients’ efforts to improve their contributed and earned revenues. Ms. Totten is a tremendous asset to the firm, and I have no doubt that her dedication to creating dynamic fundraising and marketing solutions in a rapidly changing world will positively impact the arts and culture sector.”

“I am thrilled to be joining Arts Consulting Group,” said Ms. Totten. “As a leader in a cultural institution, I benefited tremendously from expertise provided by consultants who had worked in the field. I am delighted to draw upon my experience leading large revenue producing programs to strengthen arts and culture organizations throughout North America. ACG was a great partner to me when I served in a Chief Development Officer role. The depth of expertise and experience on the ACG team is extraordinary and I am proud to be joining their ranks to help organizations build capacity to realize their aspirations.”

About Arts Consulting Group (ACG)
Arts Consulting Group (ACG) is the leading provider of hands-on interim management, executive search, revenue enhancement, strategic planning & community engagement, facilities & program planning, and other capacity building services for the arts and culture industry. Founded in 1997, ACG is a full-service firm that effectively works with a wide range of nonprofit organizations, universities, government agencies, and for-profit entities that operate in the creative industries. The firm takes a contemporary approach to client challenges and opportunities focused on growing institutions, advancing arts and culture, and enhancing communities. ACG senior team members have leadership experience in every type of artistic and cultural discipline, and they seamlessly adapt to clients’ rapidly changing strategies, business models, and operating environments. The firm continues its rapid growth and currently has locations in Boston, Calgary, Chicago, Dallas, Los Angeles, Minneapolis, Nashville, New York, Portland, Tampa, Toronto, Vancouver, and Washington, DC. ACG employees and consultants are embedded in communities throughout North America to invigorate clients so that they can achieve the delicate balance between cultural impacts and business sustainability. For more information, visit, contact (888) 234.4236, or email


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